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From Perks to Purpose: Rethinking the Subscription Model
Published on: 18/09/2025
Consumers are rethinking subscriptions in 2025. Perks alone aren’t enough—loyalty now hinges on ecosystems, trust, and purpose-driven value that integrates into daily life and relationships.
The Business Impact of a Strong Voice of the Customer (VoC) Program
Published on: 05/12/2024
A strong Voice of the Customer (VoC) program enhances customer loyalty, increases revenue, and reduces costs. Learn how brands like Amazon use VoC to drive growth and competitive advantage. Let's optimize your strategy!
